ACC Business Voice & Data Network Advantage

Written by: ShopForT1.net - Jul 5, 2008

ACC Business Competitive Comparison

ACC Business was founded on a simple idea: provide small to mid-sized businesses first-rate telecom services with dedicated customer service, all at a competitive price.

ACC Business provides all of its customers' access to the AT&T Network, the largest, most advanced and reliable telecommunications network in the world. The AT&T Worldwide Intelligent Network is constantly enhanced, upgraded and monitored for excellence, so you'll have peace of mind knowing that all of your important calls and data will get through.

Straightforward telecommunications that small and growing businesses can rely on, that's our business. In fact, with ACC Business, customer service means access to a real person in real time. Put that together with a suite of essential data and voice services and it becomes clear why small and mid-sized businesses across the country are joining ACC Business.

ACC Business Selling Points

• AT&T Network Reliability Measurement AT&T has the most reliable network and is the only carrier with published reliability statistics. AT&T tracks 100% of network traffic. LD Voice 82 Defects Per Million (DPM), 99.992% reliability Local Network Services Voice 26 DPM, 99.997% reliability FR 29 DPM, 99.997% reliability ATM 34 DPM, 99.997% reliability IP Common Backbone 134 DPM, 99.987% reliability
• Domestic billing is calculated in 6-second increments after the initial 6 seconds.
• All calls rounded to the fourth decimal on your bill
• Dedicated Internet access via AT&T’s OC48/OC192 IP Backbone: world-class reliability, optimal performance, scalability and security
• End to end management for Internet access and CPE equipment
• Pre-configured CPE (router, CSU/DSU, and diagnostic modem)
• 24x7 customer support, technical assistance, proactive monitoring, maintenance
• Provides full range of professional services, including Architecture, Design and Engineering, Implementation and Installation, Operations, and Lifecycle Proactive 7x24 network monitoring and trouble resolution
• AT&T is a Tier 1 provider and the largest “pure” Internet Access Service Provider in the US, serving 2.5 million subscribers
• Designed with multiple “rings” at Layer 3 to provide high reliability and alternate re-routing paths; No single point of failure in core architecture
• All nodes are virtually tamper-free, located in AT&T owned and managed COs, protected by battery backup & emergency generators
• All equipment deployed in a redundant configuration
• Network Performance consistently exceeds performance targets: 99.99% availability; <60 millisecond average network round-trip latency; <0.7% packet loss
• Network Performance continually displayed on our Public Network Health Web Site: http://www.att.com/ipnetwork
• Monitored 24x7 through AT&T’s state-of-the-art Global Network Operations Centers
• World’s most experienced provider of network services: over 115 years
• Connections to 4 NAPS,MAE-W and PAIX
• Private Peering with 25 major IP backbones Over 95% of peering traffic carried on private peering links 98% of Peering bandwidth is private peering links
• 40+ agreements in place (exact # varies as ISPs merge, etc.)
• Ranked number one for overall telecom service in quality, innovation, reliability, customer support and value (Morgan Stanley Dean Witter’s 2001 Telecom Services Survey).
• Every single member of the Fortune 100 is a customer of AT&T
• Gartner rates AT&T as the industry leader for network service providers
• "Battle of the Backbones," Boardwatch magazine and Keystone Systems Inc., report that their early 2002 round of testing found AT&T to be the top-performing IP backbone among 31 providers they evaluated in rigorous testing over 27 consecutive days.

ACC Business is a specialized brand from AT&T that offers a suite of essential data and voice services backed by the superior quality of the AT&T Global Network – one of the most highly acclaimed networks in the world. ACC Business’ products include Managed Internet Service, Frame Relay, Private Line, Local and Long Distance services. ACC Business products are offered exclusively through its authorized agents.